FREE SHIPPING for orders over $200. Items that cannot be shipped by USPS, UPS or FedEx package delivery may be subject to freight charges. It’s Thyme will charge your credit card in full via our secure server within 24 hours of the time of your purchase. It’s Thyme reserves the right to cancel any orders containing any error, inaccuracy or omission; if your credit card has been charged for a purchase and your order is canceled, It’s Thyme will directly issue a credit to your credit card. For product returns, please see It’s Thyme’s Return Policy.
Customs/duties fees may be billed separately on international orders, and orders shipping from out of the U.S.A.
Do You Ship Internationally?
Please contact us for international shipments as additional shipping charges may apply.
What If I Live In Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands?
For these locations, additional shipping fees may apply. Our Customer Service team will confirm any such fees 24-48 hours after your order is placed, and will not finalize your order until you accept the final terms.
All products sold by It’s Thyme are covered by the manufacturer’s warranty. If you have purchased a product from us and find it to be defective, please contact Customer Support at 949-715-7558 for assistance in processing your claim. We are in no terms or conditions liable for installation fees of any kind.
Online Product Images
It’s Thyme displays images of products in ".jpg" and ".gif" format on or website; we employ the best imaging software in an effort to display products in the most accurate showing possible. We cannot guarantee that the depiction you see on your own computer monitor, matches the true color of the item; the display in part depends on the type and settings of your computer monitor.
Shipping Lead Times
It’s Thyme strives to provide its customers with the most accurate information on product availability. If your purchase or project is time-sensitive, it is strongly suggested that you contact us at 949-715-7558
Many items can be shipped from our warehouse within five days. Non- custom merchandise shipped from our manufacturers can take up to ten business days. Custom orders can take up to eight weeks. Please call us at 949-715-7558 for a more accurate estimate of delivery time.